Privacy Policy

M&H Wellness ("we", "us", "our") is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA). This policy explains what personal information we collect, why we collect it, and how we use it.

Responsible Party:

M&H Wellness

Information Officer:

Mabel Terblanche

Email:

admin@mnhwellness.co.za

Website:

mnhwellness.co.za

Location:

Johannesburg, South Africa

When you use the contact form on our website, we collect the following:

• First and last name
• Email address
• Your area of interest (optional)
• Your message (optional)

We do not collect payment information, identity numbers, health records, or any special personal information through our website.

We collect your information solely to:

• Respond to your enquiry
• Provide you with information about our services

We do not use your information for marketing without your explicit consent, and we will never sell, rent, or trade your personal information to any third party.

When you submit the contact form, your message is delivered by email directly to our inbox via our website hosting provider's mail relay. We do not store your information in a database — it lives only in our email inbox and is subject to our standard email retention practices.

We will only retain your contact details for as long as is necessary to respond to your enquiry and for a reasonable period thereafter.

Your information may pass through the following third-party service providers in the ordinary course of delivery:

• Vercel Inc. — our website hosting provider (United States). Vercel processes anonymised site-usage data. Vercel Privacy Policy
• Dedicated Hosting (ondedicatedhosting.co.za) — our SMTP relay provider used to transmit your contact form submission. Your email address and message content transit through their servers.

We have no control over how these providers process data beyond what is described in their own privacy policies, but both are used only for infrastructure purposes and not for marketing or profiling.

Vercel's infrastructure is hosted in the United States. By using this website, you acknowledge that your information may be transferred to and processed in countries outside South Africa. We take reasonable steps to ensure that any such transfers are handled securely.

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or outdated information
• Request deletion of your personal information (subject to legal retention obligations)
• Object to the processing of your personal information
• Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, contact us at: admin@mnhwellness.co.za

Information Regulator (South Africa):

Website: inforegulator.org.za · Email: inforeg@justice.gov.za

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. Our website is served over HTTPS. However, no transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Our website is not directed at children under the age of 18. We do not knowingly collect personal information from minors.